Track Your Order Online at Kmart to Save Your Time

You can track your orders from Kmart through their website.

About Kmart

Kmart is a subsidiary of Sears Holdings Corporation and offers a wide range of products under different exclusive brands.

How to Track Your Order Online at Kmart to Save Your Time

You can track where your orders from Kmart are by following these steps:

  • Visit the Kmart website using the link provided below.
  • Once the Kmart homepage loads, scroll to the bottommost part of the page.
  • Under the Customer Service section, click on the link that says “Order Status”.
  • If you are an existing member, you can sign in using your account by clicking on the link that says “Sign In”. This will allow you to view your current orders.
  • If not a member, fill out the form. Start by choosing the appropriate tab for your order. Was this ordered online, in-store, or through phone?

If the order was made online:

  • Click on the tab that says “Online”.
  • Type in your email address on the space provided.
  • Type in the order number that you were given when you made the purchase.
  • Type in the security code as it appears on the Captcha box.
  • Click on the button that says “Continue”.
  • You will now be shown the status of your order.

If the order was made through one of the physical stores:

  • Click on the tab that says “In-Store”.
  • Type in your phone number on the space provided. Make sure this matches the information you have on your receipt.
  • Type in the sales check number. This can be found on the upper part of your receipt.
  • Enter the date of purchase by using the dropdown menus available.
  • Type in the security code as it appears on the Captcha box.
  • Click on the button that says “Continue”.
  • You will now be shown the status of your order.

If the order was made through phone:

  • Click on the tab that says “Phone”.
  • Type in your phone number on the space provided.
  • Type in the order confirmation number that you were given when you placed the order.
  • Type in the security code as it appears on the Captcha box.
  • Click on the button that says “Continue”.
  • You will now be shown the status of your order.

Helpful Information

Kmart Website – www.kmart.com

Order and Product Inquiries – 1-866-562-7848