Amazon is one of the largest online selling websites in the world and ships out millions of orders per day. Customers from Amazon who find that they do not like what they have ordered and wish to return their items can do so based on the Amazon Returns policy.
This policy allows for the return of most new and/or unopened products bought from the company. Under the returns policy, all items are eligible for returns until 30 days after the date of deliver and will be subject to a full refund from the company. They also accept replacements and exchanges for products returned.
Amazon, also known as Amazon.com, is an electronic ecommerce company in the US and is headquartered in Seattle, WA. To date, it is the largest internet based seller in the US and one of the largest in the world. It had its beginning as an online store selling mainly books but soon expanded and diversified their offerings by offering VHS, DVDs, mp3 and video streaming/downloads, video games, electronic s, food, toys, jewelry, apparel, video games, furniture etc. Amazon.com also produces its own line of consumer electronics such as the Kindle e-book reader, Fire TV, Fire Phone, and Fire Tablets. They also sell cloud computing devices.
The company was first known as “cadabra” and was put up by Jeff Bezos in 5 July 1994 and it went online in 1995 but under the name Amazon.com instead of cadabra.com. The reason for the name change is that they thought “cadabra” sounded too similar to “cadaver”. To date, Amazon.com has separate retail websites for countries such as the UK, Canada, Spain, France, Italy, Brazil etc. They are hoping to expand to Southeast Asia in the near future.
How to Return Items to Amazon.com
Below are the steps that need to be followed to return items to Amazon.com. You will need an Amazon.com account to return items you bought.
- Open browser and go to http://www.amazon.com/gp/orc/returns/homepage.html/ref=orc_surl_ret_hp
- Once the page loads, look for “return items” link and click
- You will be taken to the sign in page.
- Key in your account details and click on “sign-in”.
- Follow the instructions given.
*Those who do not have accounts can create an account by clicking on the “I am a new customer” button on the sign-in page.
Amazon.com Home Page link – http://www.amazon.com
Amazon.com Help Page link – http://www.amazon.com/gp/help/customer/display.html/ref=gw_m_b_he?ie=UTF8&nodeId=508510
Amazon.com Hotline – 1-866-216-1072