The most common mistake businesses make when evaluating client satisfaction through surveys is asking incorrect questions. Many companies make use of general questions like “In the scale of 1 to 10, how satisfied are you with this product?” Obscure questions commonly generate obscure answers and client satisfaction surveys are no different. Besides, “satisfaction” often means various things to different people, consequently diluting the precision of data the business gets. Customer service and product surveys must be engaging, fun and take little time to finish. GameStop perfects this formula with its Tell GameStop Survey.
Founded in 1984, GameStop Corporation is a US company that markets video games, consoles, and accessories. It is also a wireless service supplier. GameStop’s headquarters is located in Texas, US and runs over 6,400 retail stores across America, Australia and Canada, as well as in some parts of Europe and New Zealand. Its retail stores mainly run under three brands: GameStop, Micromania, and EB Games. Aside from the vast retail stores it operates, GameStop is also the owner of several other businesses such as Kongregate (site for web-based video games) and Game Informer (magazine about video games), and a reseller of other well-known brands and products such as Simply Mac (Apple devices) and Spring Mobile (AT&T wireless).
How to Join the Tell GameStop Survey
To participate in this survey, you must have a recent receipt of a product you bought from GameStop.
- Go to the Tell GameStop Survey homepage (check related link below). Choose what language you are comfortable using, either English or Spanish. Then click the appropriate “Click here” link.
- You’ll be directed to the next page where you’re required to enter the Associate Number and Feedback Number found in your receipt. There is an image of a GameStop receipt on the page so you’ll know where to find the required digits. Click “Submit.”
- As directed, answer all the survey questions pertaining to your visit and shopping experience at GameStop. Click “Finish” when you’re done.
- Enter the personal details required. This is GameStop’s way of contacting you if you win the sweepstakes.
GameStop rewards lucky clients who take the survey with a number of prizes such as a Game Stop gift card worth $500 and PS3 games.
Tell GameStop Survey Homepage: www.tellgamestop.com
GameStop Official Website: www.GameStop.com